Check the no. of email accounts configured in Blackberry

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject:

Hi,
As you have mentioned of BIS (Blackberry Internet service), you must be forwarding one copy of the mail from domino to the user's Blackberry ID (e.g. userid@acme.vodafone.com).

For the above scenario, make sure that only the blackberry ID is configured in the Blackberry hand held & not the user's organization email id i.e userid@acme.com, because if you are having the internet email IDs of users in some ISP hosted environment, then configuring both the IDs in Blackberry will create duplicates.

If you have only the BB account is there, then delete the mail rule which forwards the mails & recreate that.

Feedback response number WEBB88E6RP created by ~Mary Preweploponi on 08/17/2010